Thank you for using TeachGyan.com. We aim to offer high-quality AI tools and a smooth experience for all users. This Refund & Returns Policy explains when refunds are applicable and how they are processed.
📌 1. Digital Products Only
TeachGyan provides digital services, including:
- AI tools
- Subscriptions
- Credits
- Templates
- Lesson plans, worksheets, and other digital outputs
Since these are non-physical and instantly accessible, returns do not apply.
💰 2. Refund Eligibility
We offer refunds only in specific cases, listed below:
✅ Full Refund Eligible
You may request a full refund if:
- You were charged by mistake (duplicate payment or wrong plan).
- You did not receive access to the tool or service after payment.
- Technical issues on our end prevented you from using the service within the first 24 hours.
You must contact us within 24–48 hours of the transaction.
❌ Non-Refundable Items
We do not offer refunds for:
- Digital tools that have already been used
- Credits consumed or partially consumed
- Subscription plans after access has been used
- Change of mind after purchase
- Incorrect input given by the user while generating output (AI results based on user input)
- Failure to understand how the tool works before buying
- Refunds after 3 days of purchase
🔄 3. Subscription Cancellations
You can cancel your subscription anytime.
- Cancellation stops future billing, but
- No refunds are provided for the current billing cycle once the service has been used.
Access to tools continues until your plan expires.
🧾 4. How to Request a Refund
If you believe you are eligible, email us:
Include:
- Full name
- Email used for the purchase
- Order ID / Transaction ID
- Screenshot or description of the issue
We respond within 24–72 hours.
⏳ 5. Refund Processing Time
Once approved:
- Refunds will be issued to the original payment method
- Depending on your bank or payment gateway, refunds may take 5–7 working days
⚠️ 6. Abuse of Refund Policy
TeachGyan reserves the right to deny refunds to users who:
- Repeatedly misuse or abuse the system
- Attempt to obtain tools, templates, or AI results and then request refunds
- Share accounts or violate usage terms
We may suspend or terminate accounts engaging in fraudulent activity.
📩 7. Contact Us
If you need any help or have questions:
TeachGyan.com Support Team
📧 support@teachgyan.com
🌐 www.teachgyan.com returns.
